Privacy Policy

Effective Date: November 7, 2024

Welcome to Ecom Freezone! At Ecom Freezone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.ecomfreezone.com/ (the “Site”). By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following types of information when you visit and use our website:

a. Personal Information

Personal information refers to any data that can be used to identify you as an individual. This may include:

Name
Email address
Phone number
Billing and shipping address (if applicable)

b. Non-Personal Information

Non-personal information refers to data that does not identify you personally but may include:

Browser type and version
Device type and operating system
IP address
Referring website and browsing behavior
Pages visited on our Site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and improve the functionality of our Site. You can choose to disable cookies in your browser settings, but this may impact your user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and improve our services: We may use your personal and non-personal information to process transactions, provide customer support, and enhance our website’s functionality.
To communicate with you: We may send you promotional emails, newsletters, or other communications related to our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.
To personalize your experience: We may use your data to tailor the content and offers displayed to you on our website.
To analyze website usage: We may use tracking technologies to gather data on how visitors interact with our Site, which helps us improve and optimize the user experience.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are required to keep your information confidential and only use it for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transaction.

4. Data Security

We take reasonable precautions to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out of Marketing: You can unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.